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Follow-up on Ticket #4448610 — Closed without any resolution or decision email #198458
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Hi, Sorry to hear you're dealing with this. Unfortunately, the GitHub Community forum is primarily a peer-to-peer discussion space, and community members don't have access to support tickets or account suspension cases. If your account is still suspended and you never received a resolution email for ticket #4448610, the best option is to reply directly to any email associated with that ticket (if possible) or submit a new support request referencing the original ticket number and explaining that the case was closed without a decision being communicated. Be sure to mention:
Hopefully a GitHub Support agent can review the case and either reopen the original appeal or provide an update on its status. Good luck, and I hope you get a response soon. |
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🏷️ Discussion Type
Question
💬 Feature/Topic Area
Issues
Body
Hi GitHub Support Team,
I am writing to follow up on my account suspension appeal for username: 2929108180.
On June 8th, I received an automated customer feedback survey stating that my ticket #4448610 had been closed. However, I never received any prior email or notification regarding the actual decision, outcome, or resolution of my appeal. My account is still currently suspended, and I have been left completely in the dark.
Could you please check your system to see why this ticket was closed without sending me the actual result? Please help me reopen this case and have an agent look into my original appeal.
Thank you for your time and assistance.
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